NY Times — No Need to Stew: A Few Tips to Cope with Life’s Annoyances:
“They’re an integral part of how people cope,” said Prof. James C. Scott, who teaches anthropology and political science at Yale University, and the author of “Weapons of the Weak,” about the feigned ignorance, foot-dragging and other techniques Malaysian peasants used to avoid cooperating with the arrival of new technology in the 1970’s. “All societies have them, but they’re successful only to the extent that they avoid open confrontation.”